Delta Airlines Support

Contact Delta Airlines

Delta Airlines provides multiple channels for passenger support, including phone, email, live chat, and social media. Below are the primary contact methods as of 2025, sourced from the official Delta website (delta.com):

• Main Customer Service (U.S. and Canada): +1-800-221-1212 (24/7, toll-free).
• International Contact Numbers:
  • UK: +44-203-769-7795
  • Australia: +61-2-9158-6500
  • Mexico: +52-55-5283-5500
  • Japan: +81-3-6863-4100
• Email Support: Available via the “Send a Message” form on delta.com (navigate to “Help Center” > “Contact Us”).
• Live Chat: Accessible through the Delta mobile app or delta.com under “Help Center.”
• Social Media:
  • Twitter: @Delta
  • Facebook: Delta Air Lines
• Mailing Address: Delta Air Lines, Inc., Customer Care, P.O. Box 20980, Atlanta, GA 30320, USA.

For quick assistance, use the live chat on delta.com or the Delta app. Phone support is available 24/7 but may have longer wait times during peak periods. Social media channels are responsive for general inquiries.

Call Now to Avoid Long Hold Times

Delta Airlines Policies

Baggage Policy

Delta’s baggage policy outlines allowances and fees for carry-on and checked bags as of 2025:

• Carry-On Allowance: One carry-on bag (22 x 14 x 9 inches, including handles/wheels) and one personal item (e.g., purse, laptop bag) free of charge.
• Checked Baggage:
  • First bag: $30 (domestic), $45 (international short-haul).
  • Second bag: $40 (domestic), $100 (international).
  • Additional bags: $150–$200 depending on route.
  • Overweight (51–70 lbs): $100; Oversize (63–80 inches): $200.
• Lost Baggage: Report within 24 hours at the airport or via delta.com. Compensation up to $3,800 for domestic flights, per the Montreal Convention for international.

Check delta.com for specific baggage fees by route. SkyMiles Medallion members and First Class passengers may receive free checked bags.

Cancellation and Refund Policy

Delta’s cancellation policy depends on ticket type:

• Non-Refundable Tickets: Cancellations within 24 hours of booking are free if booked 7+ days before departure. Otherwise, a $99–$200 fee applies, with remaining value as a credit.
• Refundable Tickets: Full refund if canceled before departure.
• Basic Economy: Non-changeable and non-refundable, except within 24 hours of booking.
• Refunds: Processed within 7–10 business days via delta.com or +1-800-221-1212.

For flight disruptions (e.g., delays over 3 hours), Delta may rebook or refund. Visit delta.com for involuntary cancellation details.

Seat Selection

Seat selection is available at booking or via delta.com:

• Basic Economy: Seats assigned at check-in. Preferred seats available for $10–$99.
• Main Cabin and Above: Free seat selection at booking. Delta Comfort+ and First Class seats cost extra ($20–$150).
• Medallion Members: Free access to Preferred and Comfort+ seats for Silver, Gold, Platinum, and Diamond members.

Pet Policy

Delta allows pets in the cabin or cargo:

• Cabin Pets: Small cats/dogs in carriers (max 18 x 11 x 11 inches) for $95 one-way (U.S./Canada). Limited to 4 pets per flight.
• Cargo Pets: Larger pets; fees start at $200. Book via delta.com or +1-800-221-1212.
• Restrictions: No pets on certain international routes (e.g., UK, Australia). Service animals travel free with documentation.

Special Assistance

Delta offers services for passengers with special needs:

• Disability Services: Wheelchair assistance, priority boarding, and accessible seating. Request 48 hours in advance via delta.com.
• Unaccompanied Minors: For ages 5–14, $150 each way. Mandatory for 5–7, optional for 8–14. Includes escort and lounge access.

SkyMiles Loyalty Program

Delta’s SkyMiles program rewards frequent flyers:

• Earning Miles: Earn 5–11 miles per dollar spent based on status (base: 5x, Diamond: 11x).
• Redeeming Miles: Use for flights, upgrades, or partner services (e.g., hotels, car rentals).
• Medallion Status: Silver, Gold, Platinum, and Diamond offer perks like free upgrades and priority boarding.

Frequently Asked Questions

About Delta Airlines

Delta Air Lines, founded in 1924 as a crop-dusting operation, is one of the world’s leading airlines, headquartered in Atlanta, Georgia. Operating from hubs in Atlanta, Minneapolis, Detroit, and Salt Lake City, Delta serves over 300 destinations in more than 50 countries with a fleet of approximately 750 aircraft, including Airbus A220s, Boeing 737s, and Boeing 787 Dreamliners. The airline’s history includes joining the SkyTeam alliance in 2000 and merging with Northwest Airlines in 2008, solidifying its global presence.

Delta’s journey began as Huff Daland Dusters, transitioning to passenger service in the 1930s. Today, it offers a range of services from Main Cabin to Delta One, with in-flight Wi-Fi, entertainment, and enhanced dining options. Key routes include Atlanta to London, New York-JFK to Paris, and Los Angeles to Tokyo. The fleet features modern aircraft like the Airbus A350 and Boeing 767-400ER, focusing on passenger comfort and sustainability through fuel-efficient technology.

Customer service is enhanced by the SkyMiles program, rewarding frequent flyers with miles and elite status perks like free upgrades. Delta also prioritizes sustainability with carbon offset initiatives. For the latest information, visit delta.com or explore our Resources page for Delta-specific travel tips.